Emailing ESL Worksheets and Activities

In this free email etiquette worksheet, students learn and practice email etiquette for formal emails. To start, students read an email and match each part of the email to its correct title. Next, students read rules about formal email etiquette and circle the correct answers, should or shouldn't. Students then answer multiple-choice questions about greetings and closing salutations by ticking the correct answers. After that, students read a job application email and circle all the mistakes. Lastly, students write their own job application email to the same advertisement using the correct email etiquette.

In this comprehensive emailing worksheet, students practice formal and informal email salutations. Students begin by putting formal and informal subject lines, opening salutations, and closing salutations in the correct categories. Students then decide whether sentences are formal opening sentences, formal closing sentences, informal opening sentences, or informal closing sentences and label them accordingly. Next, students underline Do for the things you should do in a formal email and Don't for the things you shouldn't do. Lastly, students complete each formal opening or closing statement with suitable words and then write an informal sentence with the same meaning.

In this productive apology emails activity and worksheet, students review the difference between formal and informal apology emails and practice writing an email of apology. In pairs, students place the two strips labelled 'formal' and 'informal' beside each other. Students then arrange sentence strips under each heading, according to whether they belong in a formal email or an informal email. After that, students put the strips in the correct order to form two apology emails. On a worksheet, students then complete formal and informal apology emails with the words and phrases shown. Finally, students choose an email topic and write their own apology email using the language from the worksheet and activity.

In this useful request emails worksheet, students learn how to write an email that requests something. First, students label the parts that make up a request email. Next, students match words used in request emails with their definitions and then use them in sentences. Students then put words in the correct order to create sentences. After that, students put the sentences in Exercises B and C in three request emails in the correct order. Lastly, students write their own request email using language from the worksheet.

In this detailed emailing worksheet, students practice writing statements of purpose in emails. First, students brainstorm and write down reasons for writing emails and then share their ideas with the class. Next, students read an email and underline the statement of purpose. After that, students complete statements of purpose with words from a box. Students then complete emails by writing appropriate statements of purpose. Finally, students choose one of the reasons for writing an email they wrote down in Exercise A and write an appropriate email that includes a suitable statement of purpose.

In this complaint emails worksheet, students practice the structure and language used to write complaint emails about a product or service. Students begin by discussing three questions related to complaint emails in pairs. Students then complete a complaint email with related vocabulary. Next, students reread the complaint email and number the parts of the email in a logical order. After that, students match each phrase with its function in a complaint email. Students then rewrite sentences to make the tone appropriate for a complaint email. Following that, students underline the correct word to complete each sentence about complaint emails. Lastly, students plan and write a complaint email regarding a product or service using the language from the worksheet.

In this enquiry emails activity and worksheet, students practice the structure and language used to write enquiry emails about a product or service. First, in pairs, students arrange sentence strips in the correct order to create an enquiry email. Next, students read the enquiry email and insert email section cards above each corresponding part. Students then scan the enquiry email and write a phrase from the email that matches each function. Students also add at least one additional phrase that they think is appropriate for each function. Next, students complete a product enquiry email with words from a box. Following that, students choose an email prompt and write an enquiry email about a service or product using the structure and language from the activity. Finally, students exchange emails with a partner and correct any mistakes they find.

Here is a billing and payment emails worksheet to help students practice the language and structure used to write emails for billing and payment enquiries. Students begin by discussing questions about billing and payment enquiry emails in pairs. Students then underline the correct words to complete a billing enquiry email. Next, students match each part of the email with its corresponding function. After that, students mark statements about billing and payment emails as either true or false. Students then complete topic-related sentences with words from a box and tick the function of each one. Following that, students complete a payment enquiry email with words from a box. Next, students choose an email prompt and write a billing or payment email using the language and structure shown in the worksheet. Finally, students exchange emails with a partner and correct any mistakes they find.